Privacy Policy

This privacy policy describes the data collection, use, and disclosure practices for www.no2bounce.com (the "Site") is a trading company of PROMINENTCONTACT LTD 12150394, as well as no2bounce's policies with regard to the information you provide when using the Site and any associated email validation services (the "Services"). You accept the terms and conditions of this Privacy Policy while accessing or using the Site or the Services.

no2bounce (‘the Company’) is responsible for the processing of personal data and is a data controller for the purpose of compliance with the UK General Data Protection Regulation (GDPR), the Data Protection Act 2018 (DPA 2018), and the Privacy and Electronic Communications Regulations (PECR). The registered address of the Company is Gateshead International Business Centre, Mulgrave Terrace, Gateshead, England, NE8 1AN (company no. 11946875).

What information do we collect?

We may collect personal information such as your name, email address, phone number, card information, and other details from you when you enter details onto our website using our online forms. This information qualifies as "personal data" and is therefore governed by data protection laws because it can be used to identify you. Although we will collect and process your personal data if you are a client in order to fulfil our end of the contract, your provision of personal data to us is not a requirement under the law.

How do we process your data?

a. We want to be transparent and forthright about how we handle your personal information. We will always process your personal data on the basis of a legal grounds. Your data may be processed in numerous ways by us.

b. When you fill out one of our online forms, we will collect and save the data you provide within our systems. We'll do this since it's in our best interest to process the data in order to build a possible business relationship. We consider that your willingness to enter information into our online forms, indicating that you are interested in doing business with us and balances this legitimate business purpose with your interests.

c. If you agree to become a client, we will use the data and any additional information, such as financial information, that we collect from you to fill out different order forms and invoices and to handle payments in accordance with our contractual obligations.

d. We wish to contact you through phone or email for marketing purposes to offer you products and services and provide information we think you'll find interesting. We will seek your permission to do marketing using your personal data if you are not a corporate body, such as a limited company, PLC, or other corporate entity.

e. We shall only collect the minimal data information from you in all circumstances where we collect personal data to perform the defined processing purpose/s.

Your consent and direct marketing

a. If you are not a corporate body, such as not from a limited company, Plc, or other corporate entity, we will ask permission before conducting direct marketing to your email address and/or phone number. If you are okay with direct marketing, please check the appropriate boxes. You will be required to provide what is known as "granular permission," which entails checking distinct boxes to indicate your agreement with each particular type of processing (e.g., email and/or telephone). Your willingness to engage in marketing will NOT be a requirement for access to our website's content.

b. If you gave us permission to use your personal information for marketing reasons, you have the right to revoke that permission at any time and in a way that is just as simple as when you gave it. You can do this at any time by contacting the Company, or you can simply click the unsubscribe link in any marketing email we give you. To guarantee that we do not contact you after you have withdrawn your consent, we shall maintain a suppression file with the fewest possible details.

c. We would like to send you details about offers, our newsletter, and details about our services and products if you are a limited company, Plc, or another corporate entity. You can choose not to receive marketing emails by simply clicking the unsubscribe link or by notifying us that you prefer not to receive telephone calls from us.

How will we store your data?

a. Your personal data is protected and stored on our secure UK-based network, which complies with all applicable security regulations. Our systems are certified to Cyber Essentials Plus standards, and our hosted servers.

b. Your personal data will not be stored indefinitely. We shall securely remove your personal data from our systems after the purpose(s) for processing the data have been fulfilled. We'll periodically review our data to make sure it's removed once the processing goal(s) have been achieved.

c. If we have a contractual agreement with you to provide products or services, we will retain your data for seven (7) years in accordance with statutory requirements, and for the purposes of pursuing or defending any legal suit.

d. In order to comply with data protection and marketing laws, we usually preserve a "suppression file." To guarantee that we do not market to individuals listed where they have withdrawn their consent to being contacted or marketed to, this will only contain a minimal amount of data.

Will your data be disclosed to third parties?

We will NOT sell, transfer or otherwise reveal your personal data to third parties, or third countries unless this is required as part of any contract between us. Only in the event that we sell or acquire any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets, OR may we do if we are required to share or disclose your personal data in order to comply with a legal requirement, may we do so. This includes exchanging data with other businesses and organisations in order to combat fraud and lower credit risk.

What are your rights?

You should be aware of your rights in relation to the processing of your personal data, which are as follows. To exercise these rights, please contact us at [email protected]

Access - You have the right to access your personal data. This is called a Data Subject Access Request (DSAR). You will need to prove your identity to us in order for us to provide you with access to the personal data we are processing.

Rectification - If your personal data is inaccurate, you have the right to have it rectified.

Erasure - Under certain circumstances you have the right to have your personal data removed from our database, (the right ‘to be forgotten’).

Restriction - You can cease the processing of your personal data.

The Right to Object - If a data controller processes your personal data without your consent to promote their legitimate business interests, you have the right to object to that processing. You may in some cases also request that the data controller remove your personal details from their records.

Data Portability - If you provided us with your personal data directly, and we are processing that data in a digital format, based on your consent or under a contract between us, you have the right to request a machine-readable copy of the personal data.

Profiling - You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects you. This applies to processes without human intervention. Please contact us for more information on this complex provision.

Disputes

no2bounce pledges to address complaints regarding your privacy and our collection or use of your personal data in accordance with the Privacy Shield Principles. Individuals should first contact no2bounce by clicking on the "Contact Us" link at the bottom of the website if they have any questions or concerns about our privacy policies or our adherence to the Privacy Shield Principles.

no2bounce reserves the right, at any time, and without notice, to add to, change, update, or modify this Privacy Policy. Any modifications to the Privacy Policy will take effect after no2bounce publishes a new version of the Privacy Policy. You are deemed to have accepted the updated Privacy Policy if you continue to use the Site and Services after any changes.

If you have questions regarding this Privacy Policy, you may email us at [email protected] or write to us at:

Gateshead International Business Centre,

Mulgrave Terrace, Gateshead

England NE8 1AN

Please view our for Terms and Conditions that apply to your use of the Service